Before Contacting Us Please Read This First!
Does your question relate to downloading image sets or videos?
If so then go to the 'Log In' link at the top of the page. Your login information will have been emailed to you.
Under 'My Account' you can view your purchases and download or re-download.
All content is delivered in zipped format which is compatible with all Windows and Mac computers.
For Windows right-click the downloaded file then click 'Open With' and select your zip utility (WinZip, WinRar etc).
If using a Mac the set should auto-unzip, if not select the file, then Cmd-click and select 'Uncompress'.
Thank you for being a customer!